Extraordinary Customer Service
with Greg Marsello
Next session: July 5th to 29th, 2022
Maine Adult Education Program
with Greg Marsello
Next session: July 5th to 29th, 2022
with Jennifer Selke
Next session: June 6th to August 26th, 2022
Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Introduction to Social Media must be taken before Integrating Social Media in Your Organization and Marketing Using Social Media.
with Christina Martinez
Next session: June 6th to July 1st, 2022
In today’s business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. The Project Management Professional community does this through the five (5) Project Management Processes supported by the ten (10) Project Management Knowledge Areas. This course introduces the student to the ten (10) Project management Knowledge Areas and their support role and relationships to the five (5) Project Management Processes.
with Betsy Flanagan
Next session: June 6th to July 1st, 2022
A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time. Examine the life of an Excel worksheet and workbook, from creation to presentation. Learn how an Excel worksheet is constructed, populated with content, and edited for delivery. Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia. You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.
with Christina Martinez
Next session: July 5th to 29th, 2022
Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. This basic information will assist you in learning the beginnings of Project Management, whether you are interested in project management, in a project management field, or in any line of work. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena.
with Sue De Cesare
Next session: September 10th, 2022
This course is a prerequisite to enrollment into certificate courses such as Medical Transcription, Medical Assistant, and Medical Billing and Coding. Interested in applying for this course? Attend an orientation session where you’ll complete an application and be academically screened with a multiple choice skills survey. Prerequisites for the course: CASAS Reading score of 239 or higher.
Course Schedule: Sat., Sept 17-Nov 19
10:00am-1:00pm
Cost: $245 plus textbook $89